At RoyLuxe, we are committed to ensuring our customers’ satisfaction.
- You can request a return or exchange within 14 days of receiving your order.
- The product must be in its original condition, unused, and in its original packaging.
- Please contact our customer service first to receive guidance and support for the return or exchange process.
- We reserve the right to refuse requests that do not meet the above conditions.
- Shipping costs will be covered by us if the error is on our side; otherwise, return shipping costs are the customer’s responsibility.
Our goal is to provide you with a smooth, safe, and satisfying shopping experience.